PAYMENT METHODS 

gotalk encourages customers to pay by direct debit from a bank account.  Payment methods are listed below with the relevant fees:
- Cash or cheque - no fees
- Direct Debit from a Bank Account - no fees
- Non Direct Debit fee (if you do not pay by Direct Debit) - $2.00

If you pay by Direct Debit from a Credit Card, the $2.00 (non Direct Debit) fee does not apply but processing fees do apply:
- Visa or Mastercard - 1%
- American Express or Diners - 2.5%

- BPAY - 1%
- Australia Post - $1.00

If you wish to pay by the Direct Debit method, please download and complete the Direct Debit form and return to us at gotalk administration, PO Box 452, Robina QLD 4226.  

Click here for our Direct Debit form

If you have chosen the Direct Debit payment method, then we will provide you with a bill (either paper or online, depending on the requirements of your plan or the method you have opted for) before debiting the amounts owed to us.

Paper Invoices
Invoices for all gotalk services are sent via email. If you wish to receive a paper bill by mail a $2.00 monthly administrative fee will be applicable.

To register to receive your bill via email click here or contact Customer Service on 1800 GOTALK (468 255).

TERMS AND CONDITIONS

POSTPAID TERMS AND CONDITIONS
Bean Terms And Conditions Effective For New Customers From 11 June 2010 - click here
Standard Customer Terms Effective For Existing Customers Prior To 11 June 2010 - click here

PREPAID TERMS AND CONDITIONS
Terms and Conditions Effective For New Customers From 01 July 2010 - click here
Terms and Conditions Effective For Existing Customers Prior to 01 July 2010 - click here